Our aims

The Healthcare Commission was set up in 2004 to improve how healthcare is regulated in England, focussing on what matters to patients and the public. After wide external consultation we developed the following strategic goals:

  • Promoting a better experience of health and healthcare for patients and the public, through fair and credible systems for assessing and rating performance across the NHS and independent sector.
  • Safeguarding the public, by acting quickly and appropriately on complaints, concerns and failings in healthcare.
  • Providing authoritative, independent, relevant and accessible information about the quality of healthcare in England and how it can be improved.
  • Promoting action to reduce inequalities in people's health and increase respect for human dignity, so that everyone gets the same quality of healthcare irrespective of their background or circumstances.
  • Leading in coordinating and improving the impact of regulation on healthcare organisations and its value for money.
  • Creating an organisation that delivers world-class assessment and regulation.

Achieving our aims

Find out how our work to deliver our strategic aims has made a difference for patients and the public

Our statutory role

Details of our statutory role, as defined by the Health and Social Care (Community Health and Standards) Act 2003.