Surveys information for healthcare providers
We carry out annual surveys of both patients and staff on behalf of the Department of Health.
NHS staff and patient experience surveys outline draft programme (pdf 38kb) (opens new window)
Surveys of patients
Health services should be shaped by what matters most to patients and the public. We are building up a national picture of people’s experience that will allow us to compare:
- performance of different organisations
- changes over time
- variations between different patient groups
Results of surveys of patients:
Long term conditions – diabetes
Comparing the experiences of patients
Surveys of NHS staff
The survey of NHS staff in England provides information on the attitudes and experiences of staff in the NHS. Almost 156,000 employees (a response rate of 54%) responded to the fifth national survey in 2007.
The results can be used to improve working conditions and practices in healthcare services, leading to an improvement in the quality of care provided to patients.
Results of surveys of NHS staff:
2007 national survey of NHS staff
2006 national survey of NHS staff
2005 national survey of NHS staff
2004 national survey of NHS staff
2003 national survey of NHS staff
Surveys underway in 2007/2008
We have recently undertaken a survey of adult inpatients in acute hospitals, and we are due to undertake surveys in 2008 of primary care trusts and community mental health services.
More about surveys underway in 2007/2008
Most reports on this site are PDF files, to view any PDF file you will need Adobe Acrobat Reader.