Inpatient patients survey 2004

Over 88,000 patients were involved in the 2004 inpatient survey. The survey asked patients from 169 acute and specialist NHS trusts across England about their recent experience of inpatient care. Questionnaires were sent to 143,322 patients and 88,308 completed questionnaires were returned, representing a response rate of 63%.

A report on the key findings of the survey:

Patient survey report 2004 - adult inpatients (PDF, 125K) (opens new window)

Benchmark reports

The survey results will be analysed and compiled to produce benchmark reports in order to compare the results for each trust with the range of results across all trusts.

The individual benchmark reports for each NHS trust are available here:

A-Z list of benchmark reports

Information on how the questionnaires have been scored:

Scored questionnaire (PDF, 113K) (opens new window)

Tables

Tables of results for all questions in the survey:

Section 1: admission to hospital (XLS, 203K) (opens new window)

Section 2: the hospital and ward (XLS, 193K) (opens new window)

Section 3: doctors (XLS, 176K) (opens new window)

Section 4: nurses (XLS, 164K) (opens new window)

Section 5: your care and treatment (XLS, 271K) (opens new window)

Section 6: pain (XLS, 188K) (opens new window)

Section 7: leaving hospital (XLS, 243K) (opens new window)

Section 8: overall (XLS, 167K) (opens new window)

Section 9: about you (XLS, 238K) (opens new window)

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