NHS Direct
You can find links here to reports from the Healthcare Commission and the Commission for Health Improvement (CHI) about NHS Direct services.
What CHI has found in NHS Direct
Read CHI's report on its findings about NHS Direct services.
What CHI has found in NHS Direct (English) (pdf 125kb) (opens new window)
Beth mae’r CHI wedi ei ddarganfod o fewn: NHS Direct [What CHI has found in NHS Direct]
Read the Welsh version of CHI's report on its findings about NHS Direct services.
What CHI has found in NHS Direct (Welsh) (pdf 135kb) (opens new window)
Complaints about the NHS and independent health service that have not been successfully resolved at a local level, are the responsibility of the Healthcare Commission.
Most reports on this site are PDF files, to view any PDF file you will need Adobe Acrobat Reader.